# Lite Feedback vs Canny

Canonical page: https://litefeedback.com/compare/canny

Lite Feedback vs Canny: a website feedback widget with AI triage versus a public feature-voting board. Different jobs — here is how to choose.

Canny is for public roadmaps, duplicate merging, and vote-weighted feature requests. Lite Feedback is for capturing comments from the website itself — including bugs and confusion that would never get a vote.

Canny popularized the public board: users submit ideas, vote, and watch status changes. That is a product-management workflow. It is not a replacement for an on-site widget that catches “checkout failed on Safari” from someone who will never create a Canny account.

Lite Feedback puts a button on the page they are already on. Comments can become board cards with AI tags. There is a public roadmap option, but the product is not a voting community.

Many teams use a widget to collect, then promote a subset of ideas to Canny. If you only need one tool and your pain is silent site visitors, start with Lite Feedback. If your pain is prioritizing a loud power-user community, start with Canny.

## Choose Lite Feedback if

- You need on-site capture from anonymous visitors
- Bugs and UX confusion matter as much as feature votes
- You want cookie-free, one-line install
- You do not want to ask users to join a board to speak

## Choose Canny if

- Public voting and duplicate detection are the core workflow
- Customers already expect a branded portal like Canny
- Changelog + board is the product narrative you sell
- Tracked-user pricing matches how you count customers

## Comparison

- **Primary job:** Lite Feedback — On-site widget + inbox/board. Canny — Public idea board + voting.
- **Anonymous visitors:** Lite Feedback — First-class. Canny — Usually need to participate in the board.
- **Bug reports:** Lite Feedback — Yes, with page context. Canny — Possible, but the product is idea-centric.
- **Voting / duplicates:** Lite Feedback — Internal prioritization on a Kanban. Canny — Core feature.
- **Cookies:** Lite Feedback — None by default. Canny — Board session cookies typical.
- **Starting price:** Lite Feedback — Free; paid from $12/mo. Canny — Free for a small tracked-user cap; Pro commonly tens of $/mo.

## Volume vs votes

Votes measure popularity among people who showed up to the board. They miss people who bounced. A widget measures friction where it happens. Those datasets disagree more often than roadmap meetings admit.

## Accounts

Canny works best when users are identified. Lite Feedback works when they are not. Identify is available if you want both: anonymous by default, attached to a user id when you have one.

## Frequently asked questions

### Is Lite Feedback a Canny alternative?

Only if you were using Canny as a dumping ground for website comments. It is not a full voting-board alternative. Use Canny for community roadmaps; use Lite Feedback for on-site capture.

### Does Lite Feedback have a public roadmap?

Yes, as a feature on the product — not as the whole product. It will not match Canny’s voting and changelog ecosystem.

## Related pages

- [All comparisons](https://litefeedback.com/compare.md)
- [Lite Feedback overview](https://litefeedback.com/index.md)

Last updated: 2026-08-20