# Lite Feedback vs Userback

Canonical page: https://litefeedback.com/compare/userback

Lite Feedback vs Userback: a simple cookie-free comment widget versus Userback’s visual feedback, video, and screenshot workflows.

Userback packs visual capture, video, and project inboxes for teams that review UI. Lite Feedback is the lighter production widget: type a comment, get context, triage with AI, ship.

Userback markets itself to product and agency teams who want screenshots, screen recordings, and annotated reports. That is a richer capture than a text widget — and a richer ask of the person reporting.

Lite Feedback keeps the ask tiny so more people complete it. Context is attached without a recorder. The dashboard is a Kanban, not a video review reel.

Price and cookies follow the capture model. If you do not watch session videos today, you probably do not need Userback’s capture stack on your marketing site.

## Choose Lite Feedback if

- Text + automatic context is enough
- You want cookie-free, low-friction production capture
- AI tags and translated replies matter
- You prefer plan-based pricing with a real free tier

## Choose Userback if

- Video and screenshot annotation are required
- Clients review designs inside the feedback tool
- You want Userback’s project/session style inbox
- Per-seat pricing matches how you work

## Comparison

- **Primary job:** Lite Feedback — Comment widget + board. Userback — Visual/video feedback projects.
- **Capture:** Lite Feedback — Message + metadata. Userback — Screenshots, video, annotation.
- **Cookies:** Lite Feedback — None by default. Userback — Capture/session typical.
- **AI triage:** Lite Feedback — Yes on Unlimited. Userback — Inbox features vary by plan.
- **Starting price:** Lite Feedback — Free; paid from $12/mo. Userback — Free trial/plan then per-seat paid tiers.

## Friction kills volume

Every extra capture step drops completion. Userback is worth it when the artifact (a video of the bug) saves engineering time. On a help center or pricing page, the artifact you need is a sentence.

## Frequently asked questions

### Does Lite Feedback record the screen?

No. That is intentional. If you need recordings, Userback, Hotjar, or a dedicated replay tool is the right category.

## Related pages

- [All comparisons](https://litefeedback.com/compare.md)
- [Lite Feedback overview](https://litefeedback.com/index.md)

Last updated: 2026-08-20