# The Feedback Widget to Collect Customer Feedback in a Minute

Canonical page: https://litefeedback.com/website-feedback-widget

Looking for a simple, easy-to-use and customizable feedback widget to collect customer feedback on your website? Lite Feedback is exactly what you need.

## Overview

Collect valuable insights with our easy-to-use feedback forms

## Key features

- **One-line install:** Paste a single script tag. The widget is live in under two minutes, on any stack.
- **Full customization:** Brand it your way: colors, copy, trigger button, auto-display rules and mobile behavior.
- **No cookies:** Sets no cookies and collects no personal data by default. Friendly to GDPR and to your users.
- **Manual capture:** Log feedback from a support call or sales chat by hand — message, email, tag, notes.
- **AI categorization:** New feedback is auto-assigned a category, status and sentiment the instant it arrives.
- **Sentiment analysis:** See at a glance whether feedback is positive, neutral or negative — then filter by it.
- **Reply translation:** Your replies are translated into each visitor’s language automatically before sending.
- **Statuses & board:** Toggle list and Kanban; move cards through New, Under review, Planned, In progress, Done.

## How it works

1. **Collect, with the full story:** A one-line widget captures every comment alongside page, device, browser, OS, timezone and any metadata you attach. No more guessing what the user meant.
1. **Let AI make sense of it:** The moment feedback lands, AI reads it and assigns a category, a status and a sentiment — then drops it on the right board column for you.
1. **Decide and ship:** Filter the noise, drag what matters into progress, reply in the user’s own language, and turn requests into shipped features.

## Pricing

- **Free — Free:** One website; 10 feedbacks/month; One-line code integration; Simplified dashboard to manage feedbacks.
- **Basic — $12/month or $86.4/year:** One website; Unlimited feedbacks; One-line code integration; Full dashboard to manage feedbacks.
- **Unlimited — $29/month or $208.8/year:** Unlimited websites; Unlimited feedbacks; One-line code integration; Full dashboard to manage feedbacks.

## Availability

Lite Feedback supports Custom code, WordPress, Shopify, Wix, Webflow, Slack, Webhook. The widget is installed with one script tag.

## Frequently asked questions

### How do I add Lite Feedback to my site?

Paste a single script line into your site’s header. The widget goes live immediately — no build step, works on any stack.

### What does the AI actually do?

On the Unlimited plan, every incoming feedback is read by AI and automatically given a category, a status and a sentiment, so your board organizes itself. AI also translates your replies into the visitor’s language.

### Can I create feedback from my own backend or app?

Yes. Use the REST API to POST feedback from any service, and the Identify API to attach feedback to a known user by ID or email.

### Does the widget use cookies?

No. The widget sets no cookies and collects no personal data by default, which keeps you on the right side of GDPR and respects your visitors.

### Can I manage feedback across multiple websites?

Yes. The cross-domain board aggregates feedback from all your sites into one workflow while keeping each item’s source domain.

### How are notifications delivered?

In real time by email, Telegram, Slack, or outbound webhook — plus optional daily and weekly digest emails depending on your plan.

### Does it work with WordPress, Shopify, Webflow and Wix?

Yes — Lite Feedback works on every major platform and any custom-code site, with platform-specific setup guides in your dashboard.

### What happens if I hit my monthly feedback limit?

On Free, collection pauses once you reach the limit. You can upgrade anytime and only pay the difference to keep collecting without interruption.

### How does the feedback widget work?

Once created and integrated on your website, the feedback widget will show up on your website as a widget, where your visitors can give feedback.

## Related pages

- [Lite Feedback overview](https://litefeedback.com/index.md)
- [Blog](https://litefeedback.com/blog.md)

Last updated: 2026-07-13